frequently asked questions
We know booking a new nail artist can come with questions. Below you'll find answers to some of the most common things we're asked, from services and policies, to what to expect at your appointment. If you don't see your question here, feel free to reach out. We're always happy to help!
Do you really have a 3-week guarantee?
Yes. Every nail service comes with a 3-week guarantee, backed by expert prep, advanced education, and the highest quality professional products for lasting results.
are there any hidden fees or add-ons?
No. Our nail studio is committed to transparent pricing. Every service includes a full manicure with proper prep and gel polish. Any additional services are recommended only when beneficial to nail health and are always optional and approved by you, never added without consent.
what type of gel do you use?
We use only the highest-quality professional gels, including Apres, Kikoist, and The Gel Bottle Hard BIAB. All are HEMA-free, TPO-free, and formaldehyde-free. Carefully chosen for their safety, gentle formulation, and long-lasting, durable results to protect your natural nails while keeping them healthy.
Can Gel help grow my natural nails?
Yes! When applied and maintained properly, gel acts as a protective layer that prevents breakage and splitting, allowing your natural nails to grow longer and stronger.
how should i care for my nails between appointments?
Daily cuticle oil keep the natural nail flexible and hydrated, preventing dryness that leads to lifting, chipping, and breakage. Well-oiled nails maintain better adhesion, helping your nail service last longer and look flawless between appointments.
how far in advance should i book?
To secure your preferred day and time, we recommend booking at least 3-weeks in advance. We also welcome same-day appointments and walk-ins when availability allows.
what is your cancellation or rescheduling policy?
Check out our full policy here>
